MrQ Cookie Policy

At MrQ, we believe in being open and transparent about how our website works and how we collect information. This Cookie Policy explains what cookies are, how we use them on our website at mrq.com, and what choices you have regarding their use. When you visit our site — whether you're exploring MrQ slots, managing your MrQ login, or browsing our promotions — cookies help us deliver a better, safer and more personalised experience. We encourage you to read this policy carefully alongside our Privacy Policy.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, phone or tablet — when you visit a website. They allow the website to recognise your device on subsequent visits, remember your preferences, and help us understand how you interact with our platform. Cookies are widely used across the internet to make websites work more efficiently and to provide useful information to site operators. At MrQ Casino, we use cookies for a number of legitimate purposes, all of which are described in detail below.

Who We Are

Our MrQ online casino is operated by Tek Fox Ltd, a company incorporated under the laws of Malta (company registration number C96152), registered at The Brewhouse, Mdina Road, Birkirkara, CBD 2010, Malta. We are licensed and regulated by the UK Gambling Commission under account number 60629, and we operate exclusively for customers residing in Great Britain. Our postal address is MrQ, PO Box 1243, St. Albans, AL1 9JH. If you have any questions about how we use cookies, please contact us at support@mrq.com.

Types of Cookies We Use

We use several categories of cookies on the MrQ platform. These are grouped according to their function and purpose:

Strictly Necessary Cookies

These cookies are essential for our website to function correctly. Without them, services you have asked for — such as completing your MrQ casino login, maintaining your session while you play, or processing a deposit — cannot be provided. These cookies do not require your consent, as they are technically necessary for the operation of our site.

  • Session management and authentication — keeping you securely logged in during your visit
  • Security and fraud prevention — protecting your account and our platform
  • Load balancing — ensuring our site performs reliably across all devices
  • Remembering items in your account, such as Spend Limits or notification preferences

Performance and Analytics Cookies

We use performance cookies to understand how visitors use our MrQ app and website. These cookies collect information in an aggregated, anonymous form — they do not identify you personally. The data helps us improve site functionality, fix errors, and make the experience smoother whether you access us via the MrQ casino app, a mobile browser, or a desktop.

  • Tracking which pages are visited most frequently
  • Identifying errors or broken links within our site
  • Measuring load times and overall performance
  • Understanding how players navigate through our game catalogue

Functional Cookies

Functional cookies allow our MrQ platform to remember choices you make, providing a more personalised experience. For example, when you return to the MrQ login page, these cookies may remember your preferences and settings, saving you time on each visit.

  • Remembering your language or regional settings
  • Storing your display and accessibility preferences
  • Maintaining your game history and recently played titles
  • Recognising whether you are a returning player

Targeting and Marketing Cookies

We may use targeting cookies to deliver content and promotions that are relevant to you. These help us ensure that information about MrQ free spins, weekly promotions like Q's Friday Night Frenzy, or the MrQ casino bonus offers we provide is shown to the right audience at the right time. These cookies may also be used by our trusted third-party partners to build a profile of your interests.

  • Recording your visits to mrq.com and the pages you view
  • Limiting how many times you see a particular promotion or advertisement
  • Measuring the effectiveness of our marketing campaigns
  • Sharing data with advertising partners in compliance with applicable law

Third-Party Cookies

Some cookies on the MrQ Casino website are placed by third parties on our behalf. These include our game providers such as Pragmatic Play, Blueprint Gaming, Play'n GO, Games Global, and Evolution (our live casino supplier), as well as analytics and marketing tools. We also work with payment processors to ensure PCI-compliant card handling and encrypted PayPal transactions. Each third-party provider operates under its own cookie and privacy policy, and we recommend you review those policies for further information.

Our MrQ gambling platform integrates tools from organisations such as GamCare, GambleAware, GAMSTOP and IBAS — some of which may also set cookies as part of safer-gambling infrastructure. We take our responsibilities to player safety seriously, and these integrations are an important part of how we support responsible MrQ gambling on our platform.

Cookie Duration

Cookies can be either session-based or persistent:

  • Session cookies — these are temporary and are deleted from your device as soon as you close your browser. They are used, for example, to maintain your MrQ login session while you are actively using the site.
  • Persistent cookies — these remain on your device for a set period of time, or until you delete them manually. They are used to remember your preferences across multiple visits to our MrQ UK platform.

Managing Your Cookie Preferences

When you first visit MrQ, we will ask for your consent before placing any non-essential cookies on your device. You can update your cookie preferences at any time using the cookie settings tool available on our website. You also have the right to control cookies through your browser settings — most modern browsers allow you to block or delete cookies, though please be aware that doing so may affect the functionality of our site, including your ability to complete the MrQ casino login process or access certain features of the MrQ app.

You may also opt out of interest-based advertising through the following industry tools:

  • Your Online Choices: www.youronlinechoices.eu
  • Network Advertising Initiative: www.networkadvertising.org
  • Google Analytics Opt-Out: tools.google.com/dlpage/gaoptout

Cookies and Responsible Gambling

At MrQ, we are committed to safer gambling. Some cookies on our platform support responsible gambling features — such as remembering your Spend Limits, session time settings, Reality Checks, and Time-Out or self-exclusion preferences. These functional cookies are essential for delivering our safer gambling tools effectively, and disabling them may prevent these protections from working correctly. If you have any concerns, please contact us at support@mrq.com or visit our Responsible Gaming section.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make material changes, we will notify you through our website or by other appropriate means. We encourage you to revisit this page periodically to stay informed about how we use cookies. Continued use of the MrQ platform following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Cookie Policy or how we use cookies on our MrQ casino platform, please reach out to us:

  • Email: support@mrq.com
  • Post: MrQ, PO Box 1243, St. Albans, AL1 9JH

We aim to acknowledge all enquiries within 24 hours and resolve them within 8 weeks. This Cookie Policy is published by Tek Fox Ltd and is governed by the laws of England and Wales.